|
|
|
Customer Comments
|
We recently furnished our Tahoe home using your company. Ananda helped us in this process. We wanted to let you that she was extremely helpful.
We worked through emails and phone calls since I was not able to visit the showrooms. Ananda listened to our needs and worked diligently to offer furniture’s matching our taste, budget and time table. Ananda, was always available via phone or email. We are very pleased with the end result and we look forward to future opportunities to work with Ananda again.
Please feel free to contact me with any comments,
Sincerely, Â
Nazzi N.
"Dear Mr. Bell |
"Dear Dick Bell:
I wanted to thank you and your staff for recently replacing a defective piece of furniture. I was pleased, and frankly surprised at how quickly the problem was taken care of. It's nice to know there are still people who stand behind the products they sell.
I look forward to purchasing more furniture from your business and have already spoken to friends and family about what a fine business you are.
Again, thank you and happy holidays to you, your family and your staff."
Carol W.
Sparks, Nevada
|
| "Shopping for a mattress was never easier. We were never pressured and felt like we were old customers. I wondered aloud to the sales staff as to how you could compete with the big box stores. Now I know..."
Frank S.
Sparks, Nevada
|
"I bought my bed at Reno Gallery and the salesperson who helped me steered me toward a bed I wasn't even considering, saying it would change my life.
The bed was delivered quick and efficiently. Almost every week my husband and I laugh about how that bed really has changed our lives. It is everything he [the salesperson] said it was.
We make everyone who comes to our house lay on it! I came back to buy 2 more mattresses because it is the only place I will ever buy a bed now."
Kori T.
Reno, Nevada
|
"We absolutely love our new bedroom furniture!
The staff at Reno Gallery were extremely helpful from the time we purchased the furniture to the delivery.
The delivery staff were very respectful and did a tremendous job setting up our new bedroom set. They were very courteous and respectful. We've always enjoyed our experience with your store."
Chris & Bryn M.
Sparks, Nevada
|
"Mr and Mrs Bell,
I recently purchased a pub/barstool type dining room set, which was delivered this past Tuesday.
The gentlemen that delivered it were so efficient and hauled away my old set - all done with ease. They should be commended for a job well done.
While I was at your store I met Claudia, Josephine and Carol and the office gal who were all very kind and personable.
Thank you so much, I really like my new set and have recommended others to visit your fine store!
Your Employees are Great!!"
Sandra A.
Reno, Nevada
|
"We have used Reno Furniture for years. The quality and service have always been the best.
Recently we walked in and mentioned that we were buying a second home in Lake Havasu City, Arizona and needed furniture. Well, to our surprise the folks at Reno Furniture not only had the best price, but delivered everything 600 miles away on time and without a hitch. It was perfect and fun.
Thanks so much. You already had a loyal customer but this is way above and beyond what we ever expected."
Regards
Dr. Richard H. S.
Sparks, Nevada
Havasu City, Arizona
|
"Great Service! They delivered from Reno to Eureka, in the promised time, and with no problems. We love our furniture.
Thanks so much."
Kathy B.
Eureka, California
|
"We moved here from California four years ago and had to fill up a larger house.
Mark Bell and the rest of the staff have provided great advice on various pieces we needed, good prices, and the delivery staff headed by Fernando was unbelievable in their willingness to make sure everything was perfect.
This is the only place in Reno to buy furniture."
Kevin and Suzanne L.
Reno Nevada
|
"I have made multiple purchases over many years from the Gallery and found the entire experience pleasant, reasonably priced and the delivery people were great! I recommend this company.
I plan to visit their showroom again soon!"
Chris B.
Auburn/Tahoma CA
|
"Dear Mr. and Mrs. Bell,
When we purchased our condo at Incline Village, our realtor recommended Reno Gallery of Furniture for our many furniture needs. She mentioned the advantages was the free delivery provided to Incline Village.
...we have made several purchases ... and have been satisfied with the prices and quality of every one.
...Sandy, our realtor assistant had the highest praise for [the delivery crew] for their patience, persistence and professionalism in doing all they could do to complete the delivery. [Your delivery crew] went "above and beyond the call of duty" to perform their jobs and complete the task.
...We would like to extend our gratitude and let them know their extra efforts are greatly appreciated! ...and to commend you for these stellar employees!
Thank you for the great service!"
Sincerely,
Armand and Janice A.
Incline Village, NV
Hollister, CA
|
"To all staff and owners,
I am writing to thank you for the great product and service I received when in your store. I recently purchased a couch from your company and it was one of the nicest times I have had....I will be a loyal long-term customer for sure.
I worked at a property management company in Incline Village and we always highly recommended Reno Gallery of Furniture to all of our owners. I really never had my own experience...and now I see why my boss encouraged us to recommend the Gallery.
The salesperson who answered my questions was very helpful and was not there to pressure my decision by any means.
After a few visits to other stores, I have found my hero.
We are at the very beginning of remodeling our house and will need all new furniture in the next few months. I assure you I will be back to purchase furniture in your store. I will also spread the word of how wonderful it is to do business with your company.
Again a sincere thank you to all."
Sincerely,
Patti T.
Incline Village, NV
|
"Dear Reno Gallery,
I just bought 2 sofas, 2 bed sets, and a futon.
Delivery was on time and the service was great both in the store and at time of delivery in spite of difficulties getting the sofas into the house because of their size.
The men even carried the old futon up a twisting flight of stairs to deposit in my attic loft.
I come back everytime I need something because the service has always been excellent."
June S.
Kings Beach, California
|
"Dear Reno Gallery,
Wonderful experience with Reno Gallery of Furniture! Mark Bell was particularly helpful. The service has been superb and the mattress is wonderful.
Delivery was done quickly and efficiently by very courteous employees. I can't say enough good about this purchase and will return again and again for my furniture and mattress needs!
Thank you all very much!"
Kathy J.
Kings Beach, California
|
|
|
|
|
